Do you know when you think periscope omg because of all these nasty trolls?
I have just finished hosting a discussion about Sexism on Periscope. It made clear that trolling unfortunately is a rising problem and I want to share with you effective ways to deal with trolls.
What are trolls?
Trolls are viewers that visit your stream to post insulting or off-topic comments to provoke you and get an emotional response.
First of all, please realize that usually a troll doesn´t know you, so try not to take it personal. It is simply his way to rise attention and a reflection of the poor feeling he has for himself. Next to this follow those ideas to outgun every troll in the future:
- Block the troll: Probably the most obvious and fastest option. For this just tab on the comment and then “Block user”. I also like to ask my viewers to block him, as it prevents visiting their streams in the future.
- Talk to the troll: I recommend this when you don´t have many viewers in your broadcast and you feel like having time to pay him attention. The upside of this way is that you might convert a troll to a new follower or at least stop him from offending you. Try to explain to him that he doesn´t need to do this and you will be more likely to talk to him, if he treats you with respect. You can also ask him a question and start a dialogue about him.
- Use your audience: Don´t forget that YOU are the center of attention in your stream and your viewers are coming, because they want to listen to you. I can assure you most of them are friendly and supportive. Take advantage of this by addressing the trolls comments to your audience. Ask them what do they think about it and usually they will shoot against him, which will either make the troll leave or even apologize.
I am sure this will help you and I hope Periscope will come up with some features like for example an algorithm that delete accounts using swearwords and getting blocked by broadcasters.
Please feel free to leave me some feedback or a comment about how you deal with trolls and what are your experiences with them?